Privacy Policy

GENIE DESIGN &PRINT LIMITED
REGISTERED NO. 7447637
PRIVACY POLICY • PROTECTING PERSONAL DATA

Genie Design and Print Limited (“we”, “our”, “us”), care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our Privacy Policy and forms part of our terms and conditions (“Terms &Conditions • Terms of Sale”), available here: https://www.geniedesignandprint.co.uk/terms-and-conditions

At Genie, we take our privacy responsibilities seriously and understand the importance to protect your Personal Data. We will manage your data in a professional manner and will keep your information secure. Below we explain how we may collect Personal Data about you. We explain some of the security measures that we have in place to protect your Personal Data and identify what we will do and not do. Please do read this in conjunction with our website terms.

By visiting www.geniedesignandprint.co.uk and accepting our Terms &Conditions • Terms of Sale you are accepting and consenting to this Privacy Policy.

A. Collecting Information

A.1 We may collect Personal Data about you from a variety of sources, including the following:

A.2 From when you purchase a product or service from us. We collect your name, company name (if applicable), billing address, delivery address, email address, telephone number, artwork files and print ready files.

A.3 From when you contact us with an enquiry via our website, email or telephone or via social media platforms.

A.4 From when you visit our website www.geniedesignandprint.co.uk we automatically collect the following:

A.4.1 Technical device information, this includes the device used to access our site (i.e. desktop, mobile or tablet).

A.4.2 Details of your visit. This will include pages you have navigated, products you have searched for, page response times, website errors, time of visit, page interaction and use, how you browse away from the page and whether you have subscribed to our social media accounts.

A.4.3 We will not collect ‘sensitive personal data’ from you. For Example, information about your ethnic origin, political opinions, religious beliefs or health or sex life, sexual orientation; genetic or biometric data.

B. Using Your Personal Information

B.1 To generate electronic and printed invoices containing the services or products that you have ordered.

B.2 To create artwork and print ready files, if this is a service you have purchased.

B.3 To help us identify you when you contact us in any way.

B.4 We will only use your Personal Information to provide the product and service that has been ordered, we understand our responsibility when collecting Personal Data and shall not keep any information longer than is necessary to fulfill your orders.

B.5 To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.

B.6 To help us to administer and to contact you about improved administration of our website, services and products we have provided before, do provide now or will or may provide in the future. We may contact you to notify you about changes to our services.

B.7 To allow us to contact you via email, telephone or visit about products and services offered by us that are similar to those already provided to you, unless you have asked us not to do so.

B.8 To ensure www.geniedesignandprint.co.uk is safe, secure and presented to you in the most user friendly manner.

B.9 We will not disclose your Personal Data to any third party, unless to fulfill your order as part of our contract. Please refer to B.11 and B.12.

B.10 If we are asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

B.11 When items are dispatched and we instruct delivery companies to deliver your ordered goods to you. Our contracts with the delivery companies are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and will not be used for any other purpose. Your name, company name (if applicable) and delivery address are all that is used with our compliant Data Processors.

B.12 When goods are sent direct from our suppliers to you. Our contracts with the suppliers are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and will not be used for any other purpose. Your name, company name (if applicable) and delivery address are all that is used with our compliant Data Processors.

B.13 If you provide inaccurate or false information to us and we suspect fraud, we will record this and may share it with the appropriate organisations.

C. Protecting Information

C.1 As per the Data Protection Laws, we adhere to strict security measures to protect your Personal Data. Only authorised and fully trained staff can access your Personal Data.

C.2 All information provided to us is stored securely, on password protected computers that only authorised staff have access to.

C.3 All artwork and print ready files created by us are stored securely, on password protected computers that only authorised staff have access to. We store the artwork and print ready files for additional orders and edits that you may wish us to make. Please notify us if you would like us to remove these from our storage, we shall efficiently undertake your request.

C.4 No person outside of the company has access to our network.

C.5 www.geniedesignandprint.co.uk is hosted on a secure server and has the highest level of SSL certification provided by 1&1 and verified by Geo Trust with up to 256-bit SSL encryption. The secure connection is visible on the address bar when visiting www.geniedesignandprint.co.uk.

C.6 Personal Data collected in written or printed format is shredded once no longer required. All shredded material is collected by BPR Group, an authorised and regulated waste management company, all collections are securely destroyed to BS EN 15713. We are presented with certification that officially authorises the secure destruction. Such collections happen on a weekly basis. Vehicles used for the transit of shredded Personal Data from our Business Address to the BSIA accredited recycling facility have built in GPS tracking. The recycling facility, which is patrolled by security staff and monitored by CCTV is in accordance with BS 7499.

C.7 Genie Design and Print Ltd maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of Personal Data.

C.8 Personal Data shall be retained for so long as we reasonably require the processing of it. Your Personal Data will then be deleted.

C.9 Invoices generated containing Personal Data - name, company name (if applicable), billing address, delivery address, email address, telephone number and the products and services ordered are securely stored. Printed copies will be securely stored at our business address for a period of six years as per UK law and HMRC requirements. Digital copies are stored securely, on password protected computers that only authorised staff have access to. These are deleted when no longer required.

D. The Internet

D.1 Communications sent over the internet, such as emails, web mails and through social media platforms are not secure unless they have been encrypted. We cannot accept responsibility for an unauthorised access or loss of Personal Data that is beyond our reasonable control.

E. Further Information

E.1 If you require any further information or would like to comment on our Privacy Policy, please contact us using either of the below:

Write to us :
Data Protection Officer
Genie Design and Print Ltd
17-18 Church Street
Brighton
BN1 1RB

Email us:
info@geniedesignandprint.co.uk

Telephone us:
01273 32 61 08

E.2 This Privacy Policy may be amended, in which case the most recent version will be available on the Website. It is your responsibility to check the Website regularly for updates.

E.3 Please notify us if you feel we are holding any inaccurate Personal Data about you, we shall amend our records and update efficiently.

F. Your Rights

F.1 You as an individual have the folllowing rights:

F.1 The Data Protection Laws give you the right to access information held about you. You have the right to ask for your Personal Data to be deleted or moved to another provider. These can be referred to the ‘Right to Erasure’ and the ‘Right to Data Portability’. Please contact us using details set out in E.1 if you wish to exercise any of those rights.

F.2 You also have the right to make a complaint to the Information Commissioner’ Office if you are unhappy about how we have dealt with your Personal Data. You can find the Information Commissioner’ Office’ website at https://ico.org.uk/

For the purpose of the Data Protection Act 1998 and, from 25th May 2018, the General Data Protect Regulation (together being the “Data Protection Laws’), the Data Controller is Genie Design and Print Limited. Registered Office - 12a Marlborough Place, Brighton, East Sussex, BN1 1WN. Business Address - Genie Design and Print Ltd, 17-18 Church Street, Brighton, BN1 1RB.